The Office of the Registrar provides comprehensive services for students, faculty and staff. The Registrar’s Office staff strives to provide exceptional and efficient customer service and is committed to operating with integrity in the maintenance of academic records. The Registrar’s Office staff supports the mission of the college by providing assistance and services in a Christ-like manner.
The Registrar’s Office is located on the first floor of the Fite Administration Building.
Office Hours: Monday – Friday from 8:00 a.m. to 4:30 p.m.Telephone (865) 471-3240 | Fax (865) 471-2013 | Email: [email protected]
Are you a transfer student? Click the link below to see a list of course equivalencies through Transferology.
The Registrar’s Office is responsible for assisting students, faculty, and administration in providing services in the following areas:
Athletic EligibilityCatalog CreationCommencementCourse RegistrationClassroom Facilities AssignmentDegree Audit and Graduation VerificationEnrollment VerificationInstitutional Enrollment ReportingMaintaining Grades and Student Academic Records (Transcripts)Tracking Student Academic ProgressTranscript EvaluationVeterans Enrollment Certification
2025-31 Academic Calendar
Undergraduate 2025-26 2024-25 2023-24 2022-23 2022-23 Addendum 1: NPE & IP Grade Policy 2022-23 Addendum 2: Changes to Human Exceptionalities & Nursing Majors 2021-22 2020-21 2019-20 2018-19 2017-18 2016-17 2015-16 2014-15 — Attendance & Withdrawal Policy Addendum 2013-14 2012-13 2011-12
Graduate 2025-26 2024-25 2023-24 2022-23 2022-23 Addendum 1: NPE & IP Grade Policy 2022-23 Addendum 2: Additional Programs — Accounting, Computer Science, Marketing & Early Childhood MAT Teacher Licensure (PreK-3) 2021-22 2020-21 2019-20 2018-19 2017-18 2016-17 2015-16 2014-15 — Attendance & Withdrawal Policy Addendum 2013-14 — Includes Addendum Jan. 30, 2013 2012-13
Carson-Newman students can earn credit through on-line classes offered through Acadeum, a consortium of similar colleges and universities. This partnership allows the university to support our students to achieve their educational goals by making progress toward the degree in a timely manner.
Credit taken and earned through the consortium will be calculated in the student’s status for financial aid eligibility.
Courses taken through the consortium are considered institutional credit and will impact a student’s GPA just like a course taken directly from C-N.
Students who will be earning an associate degree may register for no more than 14 semester hours of courses with Acadeum. Students who will be earning a bachelor’s degree may register for no more than 29 semester hours of courses with Acadeum.
Acadeum courses may NOT be used for meeting the requirement for 25 percent of coursework in residency at Carson-Newman.
Course Approval
Courses taken to meet liberal arts core requirements may be approved by the University Registrar. The Registrar may consult with the department chair on the approval of the course. Courses taken to meet major requirements must be approved by the department chair of the major in which the courses are housed. The University Registrar and/or the Department Chair will review the course description, syllabi, and other documents to assess whether the course meets learning outcomes and other objectives as required of the course at C-N.
Course Requests
A student can request to take a course through Acadeum by first completing the online Request to take a Course through Acadeum, which requires the approval of the student’s academic advisor, and then completing the online Request through Acadeum Student Portal at the following link: https://students.acadeum.com/institutions/carson-newman-university?collegeConsortiumIsNowAcadeum=%E2%9C%93
A student must sign up for an account using their C-N email address.
A list of courses already pre-approved are listed on the portal for Carson-Newman. Other courses may be found by searching for courses that are not on the pre-approved list. The University Registrar can assist the student in searching for courses on the portal.
Approving the request
The Registrar will receive information regarding the student’s request to take a course through the consortium. Upon receipt of the request, the Registrar will review the student’s eligibility to take the course to assure that the student needs the course to meet degree requirements.
Students can indicate the reason for taking the course in the comments section in the student portal.
Notification regarding course request
Course registration requires approval. The student will receive an email communication from the Registrar regarding the status of the request indicating if it was approved or denied. If denied, the student can provide additional justification for taking the course. Sometimes a course may be denied because the student does not have the prerequisites to take the course through the consortium.
Course Costs and Billing
For courses offered during the summer term, the tuition that students pay is based on Carson-Newman’s summer hourly course rate. Carson-Newman will bill the student for courses taken through the Acadeum course sharing consortium.
For courses offered during the fall and spring semesters, the student will pay additional tuition charges for the cost of the course above the regular semester tuition charges.
Once a student enrolls in a course offered through the consortium, the student agrees to pay the costs for the course. Charges for the course will not be reversed after the second day of class, therefore, there will be no refund for the course after this date.
Transcripts
Courses taken through the Acadeum consortium will be transcribed similarly to a course taken at Carson-Neman but will include a notation on the transcript that the course was taken through the consortium. Grades will be assigned according to the grade scale established by the institution offering the course.
The deadline to drop a course with a W grade for a course taken through the consortium may be different than the drop deadlines for courses taken at C-N. Carson-Newman will use the drop deadlines for W or WF grades as assigned by the institution offering the consortium course.
For more information about courses offered through Acadeum, please contact the University Registrar at 865-471-3240 or email [email protected].
Students must complete a graduation application. Students who complete the application for graduation after the stated deadline below may not be processed for graduation after the semester of completion but will be conferred with the next group of graduates. Students should complete the application; the Deadlines for applications for graduation are as follows:
December graduation – October 1
May graduation – February 1
August graduation – February 1
Applications for graduation are closed once faculty have voted on the list of graduates for the term. Rising seniors (approximately 80-90 hours) should complete a graduation application during the Spring semester pre-registration period of their junior year.
The Graduation application is under the ‘Graduation Overview’ tab on MyCN. Students should review the degree information on the Graduation Application and the Degree Progress (also available on MyCN) to verify that their degree program, major, and minor are all correct. Any errors should be reported to the Registrar’s Office before submitting the Graduation Application.
The Graduation Application will also provide an opportunity for a student to confirm the spelling of their name on the diploma, participation in the commencement ceremony, Military status, and diploma mailing address.
Once the University Registrar has verified that all requirements for graduation have been satisfied, the student’s record will be processed for graduation for the term in which requirements are completed. Carson-Newman has three conferral dates which are held at the end of the fall, spring, and summer semesters.
Enrollment Report
Freshman Retention & Graduation Rates
Graduation Rates
Student Body Diversity
FERPA FACTS
FERPA FACTS FOR FACULTY
GENERAL FERPA LAWS & GUIDANCE
PARENTS GUIDE TO FERPA
Request to Review Education Records
This form is submitted by a student who wishes to review their educational record.
CLICK HERE TO COMPLETE FORM
Request to Prevent Disclosure
This form is submitted by a student who wishes to prevent disclosure of directory information. Directory information includes:
Name, email, and University mailing address, telephone number, dates of attendance, class, date and place of birth, photograph, class schedule, enrollment status, academic status.
Student Release of Academic Records to a Third Party
This form is completed when a student is authorizing the release of their academic file to a third party. Records to be released include but are not limited to:
Grades, GPA, registration, student ID, academic progress, enrollment status, financial aid, loan information, and billing information.
NOTE: All forms must be returned to the Registrar’s Office by mail, fax or email.
Email: [email protected]
Mailing address: Carson-Newman University
c/o Registrar’s Office
1646 Russell Avenue, CN-Box 71985
Jefferson City, TN 37760
Annual Notification of Rights Under FERPA
Carson-Newman University provides for the confidentiality of student records in accordance with the Family Educational Rights and Privacy Act, as amended. This act provides for the right of access by a student to his/her files and records with certain limited exceptions and prohibits the disclosure of information without the student’s written approval, with certain limited exceptions, other than for disclosure of directory information.
Directory information includes:
Address Major field of study
Anticipated date of Graduation Participation in school activities/athletics
Date and place of birth Photograph
Dates of attendance Previous Institution attended
Degree and awards Student name
Email-addresses Telephone numbers
Enrollment status (full-time or part-time)
Students wishing to withhold directory information may do so by notifying the Registrar in writing.
The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. These rights include:
(1) The right to inspect and review the student’s education records within 45 days of the day the university receives a request for access.
A student should submit to the registrar, dean, chair of the academic department, or other appropriate official, a written request that identifies the record(s) the student wishes to inspect. The university official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the University official to whom the request was submitted, that official shall advise the student of the appropriate official to whom the request should be addressed.
(2) The right to request the amendment of the student’s education records that the student believes are inaccurate, misleading, or otherwise in violation of the student’s privacy rights under FERPA.
A student who wishes to ask the University to amend a record should write the University official responsible for the record, clearly identify the part of the record the student wants changed, and specify why it should be changed.
(3) The right to a hearing if the request to correct an alleged inaccuracy is denied.
If the University decides not to amend the record as requested, the university will notify the student in writing of the decision and the student’s right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
(4) The right to provide written consent before the University discloses personally identifiable information from the student’s education records, except to the extent that FERPA authorizes disclosure without consent.
The University may disclose education records without a student’s prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official is a person employed by the University in an administrative, supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff); a person or company with whom the University has contracted as its agent to provide a service instead of using University employees or officials (such as an attorney, auditor, or collection agent); a third party engaged in research conducted on behalf of the university provided such information is not disclosed to any other authorized party; or a student, serving on a university committee authorized by a university official, such as a disciplinary or grievance, or assisting another school official in performing his or her tasks.
A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the University.
Upon request, the University may disclose education records without consent to officials of another school in which a student seeks or intends to enroll.
(5) The right to file a complaint with the U.S. Department of Education concerning alleged failures by the University to comply with the requirements of FERPA. The name and address of the office that administers FERPA is:
Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202-5901
The Family Educational Rights and Privacy Act provides that educational records of a student who is a dependent of his/her parents(s) for Internal Revenue purposes may be disclosed to the parents(s) without first receiving the student’s consent provided documentation showing the student to be a dependent under the provisions of the Internal Revenue Code is presented by the parent(s). Students may also authorize the release of otherwise confidential information, i.e., grades, academic progress, class attendance, financial data, and disciplinary actions to parents or others by signing a consent to disclose form available in the Office of the Registrar.
The following is a partial list of records maintained in university offices and the official responsible for each:
Academic records and transcripts: Registrar
Student Judicial Records: Vice President for Student Affairs and Director of Judicial Services
Student Co-curricular and Extracurricular Participation: Vice President for Student Affairs
Placement Files: (complied by the student) Academic Support Center
Carson-Newman University defines a student as enrolled the first day the student begins attendance at the University.
For Additional information regarding Family Educational Rights and Privacy Act policies, please contact the University Registrar at 865-471-3240 or [email protected].
Updated April 2016
Student complaints relating to consumer protection laws that involve distance learning education offered under the terms and conditions of the State Authorization Reciprocity Agreement (SARA) must first be filed with Carson-Newman to seek resolution.
Complainants not satisfied with the outcome of Carson-Newman’s internal process may appeal, within two years of the incident about which the complaint is made, to the Tennessee Higher Education Commission at https://forms-dpsa.thec.tn.gov/Forms/RCR.
For purposes of this process, a complaint shall be defined as a formal assertion in writing that the terms of SARA or the laws, standards or regulations incorporated by the SARA Policies and Standards (http://www.nc-sara.org/content/sara-manual) have been violated by the institution operating under the terms of SARA.
For a list of SARA member States, please visit the NC-SARA website (http://nc-sara.org/sara-states-institutions). Students residing in non-SARA states should consult their respective State of residence for further instruction for filing a complaint.
To see an overview of the process: SARA Student Complaint Process: StudentComplaintProcedure.pdf
An enrollment verification provides confirmation of enrollment status, dates of attendance, and degree(s) conferred. Enrollment verification proves to third parties that you are, or were previously, enrolled as a student at Carson-Newman University.
Click here to request an enrollment verification.
Registrar’s Office:1646 Russell Ave., Jefferson City, TN 37760
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