Health Services

Welcome to C-N Health Services!

Carson-Newman University Health Services, located in the Kathleen Manley Wellness Center, provides non-emergent outpatient care for all currently enrolled students on campus.

Because of the COVID-19 pandemic, we are screening patients upon arrival and may require COVID testing for respiratory symptoms. However, we are seeing patients in person but are taking extra precautions to help protect the health of our students, faculty and staff. 

With the health of our students in mind, a COVID-19 test will be recommended for any respiratory illnesses or COVID-19 related symptoms. COVID-19 testing is available in Health Services by appointment for students who have symptoms or who are at least 5 days post-exposure to COVID-19 with no symptoms. Other community based COVID-19 testing sites include CVS, Walgreens, and any of the local Health Departments. We recommend that students be familiar with their insurance plan and that students with chronic health conditions establish care with a local primary care provider as soon as possible.

Due to COVID-19, Health Services will screen patients upon arrival and may require COVID testing for respiratory symptoms. When classes begin, you may call 865-471-3350 or email:  Monday-Friday 8:00 am-12:00 pm and 1:00 pm-4:00 pm. For emails and phone messages, please include your name, student ID, phone number, and the best time to call you. Calls and emails received after 4:00 pm will be returned the following business day. Appointments are encouraged, but walk-ins are also welcome. Please note patients with appointments will have priority over walk-in patients.

Preparing for Your Appointment

Please arrive at least 15 minutes before your first-time in-person scheduled appointment to complete any necessary administrative procedures. As we do not desire to impose delays on those who have otherwise arrived on time, patients who arrive 15 minutes after their appointment may be asked to reschedule.

Additional COVID-19 Information

For general questions related to COVID-19, you may call the Tennessee Department of Health COVID-19 Public Information Number 877-857-2945 or 833-556-2476.

Students will not be charged for in-person or virtual office visits in Health Services but may incur charges when referred to off-campus providers. While Health Services does not bill insurance, it is recommended that all students be familiar with their insurance plan and carry their insurance card with them to all medical appointments. Taking a picture of the front and back of the card is a terrific way to ensure it will not be forgotten.

If antibiotics are warranted and patients want to purchase these from the clinic, there will be a $10 charge.

Clinic services include:

  • Testing of: COVID-19, flu, strep, mono, urinalysis and pregnancy test
  • TB skin testing at the start of the school year ($10 charge)
  • Treatment of acute illnesses such as respiratory/sinus infections, ear infections, stomach virus, etc.
  • In-house OTC and antibiotic medications
  • Treatment of minor injuries such as small cuts, scrapes, sprains, etc.
  • Treatment of some chronic conditions such as anxiety, depression, ADHD, etc. (Some diagnoses may require outside diagnosis before treatment occurs)

Carson-Newman University Health Services encourages the development of responsible health care habits. Medical excuses will not routinely be issued for missed classes or examinations. However, exceptions may be made in cases of contagious illness or severe illnesses requiring an extended recovery period. These statements are provided on an individual basis. It is the student’s responsibility to communicate directly with the instructors. Please review page 24 of the Carson-Newman University Undergraduate Catalog Class Attendance Policy.


Kristen Clingenpeel, FNP — Director of Health Services
Kathleen Manley Building
1611 Russell Ave., Jefferson City, TN 37760
Phone: (865) 471-3350