Exit Interview


If you were a recipient of Federal Stafford Loan funds while in attendance at Carson-Newman.  Exit counseling is required for student loan borrowers. Failure to complete this federally required counseling will place a hold on your official academic transcript, so please complete this process following the directions below as soon as possible.

The exit counseling process is available on-line at . Please plan to spend about 25 minutes completing the exit counseling. You will need the following information prior to starting the on-line exit counseling:

  • Social Security Number and login Information such as your FAFSA PIN, etc.
  • Driver’s License Number
  • Name, address, and employer for next of kin
  • Names, addresses, and employers for 2 additional references residing at different addresses

In compliance with the E-Sign Act, this email is notifying you that you have the right to complete in person exit counseling, rather than on-line. To do so please schedule an appointment with the Office of Financial Assistance by calling (865) 471-3247 or (800) 678-9061.

If you need assistance, or have additional questions, please contact the Office of Financial Assistance at We appreciate your attention to this matter.