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Undergraduate

FAQ

FAQ’s - GENERAL INFORMATION

Q: What services are provided by the Student Success Center?

A: We provide a variety of services including:

  • Academic Advising for all students who have not declared a major
  • Study Groups - Peer tutoring for a variety of subjects
  • Career Development Center
  • Advising students who are on academic probation
  • College Success Strategies courses
  • Student-athletics academic support
  • SNAP (Students Navigating Academic Progress) Study Hall
  • The Writing Center (in conjunction with the English Department)
  • Project/Research Guide (in conjunction with Library Services)
  • THE STORE - Career Closet & Food Pantry

Q: I have missed classes and am too nervous to return. What should I do?

A: Speak with your academic advisor, return to class, and talk with the professor. Make sure to go to class every day after this.

Q: How do I change or add my major/minor?

A: You should discuss any change in your major/minor with your Academic Advisor and, if necessary, a counselor in Student Success. If you decide to change your major, then an advisor will discuss the appropriateness of the change based on your career goal. You will fill out a Change of Major form, get necessary signatures, and return to Student Success. Once the change is processed, you will be assigned an advisor in your new academic department.

Q: Where is the Student Success Center location?

A: We are located on the second floor of the Stephens-Burnett Library

Q: Where can I go to find more about the Student Success Center?

A: Visit our website and like us on Facebook to get updates on our programs, services, activities, and events.

Q: How do I set up an appointment to talk to someone?

A: Call our office at 865-471-3567 or email us at studentsuccess@cn.edu

Q: Do I need an appointment?

A: No, please stop by when you have the time! The Student Success Center is open twelve months of the year, Monday - Friday from 8:00 a.m. - 4:30 p.m.

FAQ’s - ADVISING

Q: Which students are advised in Student Success?

A: Students who:

  • have not declared a major
  • are on academic probation
  • student-athletes
  • anyone seeking guidance in academic or career fields

Q: How often do students meet with an advisor?

A: Students may meet with an advisor as many times they feel they should meet. All students meet with an advisor at least one time a semester prior to registration for the following semester to ensure that they are on the right track to graduate on time. Student who are on academic probation are required to meet weekly with their Department Academic Advisor AND a Student Success Advisor.

Q: What assistance might my academic advisor provide?

A: Your academic advisor will assist you in understanding degree and course requirements, help plan your educational path, and inform you about career options. Advisors also help with your schedules for each semester.

FAQ’s – ACADEMIC RESOURCES

Q: How much does tutoring cost?

A: All tutoring services are no cost to current C-N Students.

Q: Who does the tutoring?

A: Tutors are highly accomplished undergraduate students who are qualified and trained in the coursework.

Q: What should I bring with me?

A: The more you bring with you, the better. If you are coming to discuss a paper, you should bring a hard copy of that paper, the assignment sheet for the paper, and any resources you may have used to write the paper. If you are coming to prepare an assignment or prepare for a test, you should bring your textbook and any notes you have on the course, including PowerPoints.

Q: How do I become a tutor?

A: If you excel at a subject, then you may be a good candidate to be a tutor. Tutors are paid an hourly rate, and it is an excellent complement to your resumé. Stop by Student Success for more information.

Q: How can I sign up for tutoring?

A: Tutoring is administered through the Student Success Center. Drop-In tutoring is offered on the second floor of the library, Room 202 on Monday - Thursday, from 6-9 p.m. Additional tutoring hours are offered from 9-11 a.m. Please look at the schedule posted on the website each semester for specific courses and tutoring times.

Q: Where is The Writing Center located?

A: The Writing Center is located in The Student Success Center in Rooms 212 and 213.

Q: How do I make an appointment with The Writing Center?

A: The Writing Center provides walk-in hours each semester with times posted on the Writing Center doors.

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