Current Students


Prior to the start of each new semester in which you intend to utilize VA educational benefits you must complete the Certification Request Form in order for your VA education benefits to be processed. You will receive a confirmation e-mail after submission. It is important to submit this request in a timely manner to ensure that your benefits are not delayed. Registration at Carson-Newman takes place several weeks prior to the upcoming semester for which you are registering. Make it a practice to fill out the Certification Request Form at the same time you register for the next semester.

 Once this form is received, your certifying official here at Carson-Newman will review your eligibility and ensure that the classes you’ve chosen are within VA guidelines. Remember that VA educational benefits will only cover courses required for your degree program.

Always report any changes you make to the Director of Military and Veterans Services via email. These changes include change in credits, course withdrawal, incomplete grades, and change of degree plan (major) and address. We are required to report these changes to the VA to avoid overpayment or underpayment to Carson-Newman.

Please do not stop attending classes! This can cause a debt and we will have to report this finding to the VA. If you are at risk of failing or need assistance such as tutoring, please reach out to the Director of Military and Veterans Services.

 Changing Program or Major/Study

You may want to consult The Office of Military Services or the Registrar’s Office to determine if the change of major will have a negative impact on your current enrollment certification. 

Changing your major with Carson-Newman does not change your program with the VA.

  • If you are using Chapters 30, 33, 1606; then you will need to complete the VA form 22-1995.
  • If you are using Chapter 35 or Fry Scholarship, then you will need to complete the VA form 22-5495.
  • Veterans Readiness students must meet with their counselor in order to have changes in your major VA approved. Your counselor will then submit a new VA form 28-1905 to the school regarding the change.


Post 9/11 GI Bill® (chapter 33)

In order for Post-9/11 GI Bill® (chapter 33) beneficiaries to continue collecting a monthly housing allowance (MHA), they will need to verify their enrollment status at the end of each month starting on or after December 17, 2021. Failure to verify for two consecutive months will impact their MHA and/or kicker payments. 

There are two ways in which a student will be able to verify his/her monthly enrollment. Students may call the Education Call Center at 888-442-4551, or they may opt to receive monthly text messages asking them to confirm their status. If a student replies “no” by phone or text, VA’s processing office will contact the school for additional information on the student’s enrollment. 

Here is a helpful video on how to verify enrollment for Post-9/11 GI Bill® students:

MGIB Selected Reserve (Chapter 1606) and MGIB-Active Duty (Chapter 30)

MGIB-Active Duty (Chapter 30) and MGIB Selected Reserve (Chapter 1606) beneficiaries must verify their enrollment on the last day of each month in which they are enrolled. This can be done by using the Web Automated Verification of Enrollment (WAVE) website at or calling the VA toll free Interactive Voice Response (IVR) telephone line at 1-877-VA-ECERT (1-877-823-2378).

Enrollment verification update: New “44354” number to verify enrollment

Post-9/11 GI Bill students who opted into text message enrollment verification will now receive enrollment verification texts from the number 44354. Getting texts via a short code means you’ll receive them faster and more consistently than ever. Since short-code senders are verified by mobile carriers, you can trust that it’s VA contacting you! Please be on the lookout for messages from the new number and continue verifying your enrollment as usual.

For more information, please visit the Enrollment Verification webpage.

GI Bill® is a registered trademark of the Department of Veterans Affairs (VA).


The Johnny Isakson and David P. Roe, M.D. Veterans Health Care and Benefits Improvement Act of 2020 (Public Law 116-315) changed how the VA will handle overpayments and debts regarding tuition and fees payments. 

Important Information for Students

  • The VA determines the amount of the overpayment and debts of tuition and fees, not Carson-Newman.
  • If you have an outstanding balance on your account, then a hold may be placed on your student account which can prevent future registration, viewing of grades, or receiving transcripts.
  • If a balance remains unpaid for 90 days following the end of the term for which it is owed, your account may be referred to a collection agency.

If you have any questions about how these changes may affect you, please do not hesitate to contact us at 

GI Bill® is a registered trademark of the Department of Veterans Affairs (VA).