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POSITION SUMMARY:
In this position, you would be part of our Tech Support team assisting crew members with various
computer-related activities at Titanic Museum Attraction in Pigeon Forge, TN. Installing and
configuring computer hardware, software, systems, networks, printers and scanners.
Monitoring and maintaining computer systems, point of sale systems and networks.
Responding in a timely manner to service issues and requests. Providing technical support
across the company in person or over the phone.
Personal Attributes
Strong leadership and management skills
Must have excellent communication skills, both written and verbal
Must possess an ability to communicate with peers in a clear and concise manner
Must maintain the ability to meet deadlines
Must possess a high degree of analytical and troubleshooting abilities
Maintain a positive attitude when dealing with staff, administration, patrons and fellow IT
staff members
Passion for Continuous Learning
Innovative Thinking