Slate IT Analyst

Carson-Newman University is a Christian, liberal arts-based University built upon the Lordship of Jesus Christ as evidenced historically and revealed in the Scriptures. 

Job Title:                                Slate IT Analyst         

Department:                           Information Technology Services

Reports to:                             Enterprise Program Systems Analyst; Senior Slate Captain

FLSA Status:                         Exempt

Time Requirements:             Full Time, Monday-Friday, Occasional Nights and Weekends

Summary Description: Reporting to the Senior Slate Captain, the Slate IT Analyst will take a role in the design, configuration strategy, and development, including, but not limited to, technical expertise for the Slate software by Technolutions. This position is responsible for maintaining a thorough understanding of the functional needs of Carson-Newman University and how the Slate software platform can be configured to address those needs. This role is also responsible for developing a thorough understanding of the complex interdependencies of the different software and systems that work with Slate and will be required to identify risks related to these interdependencies and recommend adequate changes to the business requirements.

General Purpose: This position serves as the primary technical liaison with the functional Slate users to facilitate/recommend/advocate/lead in the implementation of new processes as well as the development of future related technological tools and systems. This position will support data collection and conduct reporting. The ideal candidate will manage projects and work on systems and processes with key functional users.

Position Responsibilities:
Applications Software Development and Support (70%)

  • Active resource in the planning, configuration strategy, development, implementation, and support of centrally managed and local systems, which support the mission of Carson-Newman University.
  • Interact with functional users within the university – understanding business processes and helping to ensure our systems meet their needs, communicating new enhancement/what to expect with system upgrades in non-technical terms,
  • documenting and training end-users on proper data entry procedures.
  • Apply knowledge of the Slate Platform to recommend and implement appropriate solutions to various business needs of the university.
  • Identify and resolve problems independently.
  • Design, develop and support system interfaces.
  • Provide guidance and training to less-experienced staff on a regular basis.
  • Evaluate existing applications; recommend actions, code, and implement modifications/upgrade as needed.
  • Clearly document requirements, development plans and outcomes (training documentation for end users as well as support documentation for internal Carson-Newman IT as well as functional staff)

Data Collection, Storage and Reporting (30%)

  • Analyze requirements, design, code, test and put into reports and corresponding queries.
  • Design and create user reports using available tools.
  • Work in conjunction with functional representatives and Senior Slate Captain to recommend back-end data queries to satisfy ad-hoc requests.
  • Assure quality and integrity of data collected and reports generated.
  • Recommend standardized datasets for use in ad hoc queries and other reporting needs.
  • Follow and maintain policies and procedures for consistent methods for querying data and ensuring the highest performance on all databases.


  • Performs other relevant duties as assigned by the Senior Slate Captain

Education:  Minimal: Associates degree in an IT related field. Preferred: A bachelor’s degree in a computer related field or equivalent experience.

Essential Skills:

  • As an intentionally Christian academic community, Christian employees are hired to advance the mission of Carson-Newman as expressed in our strategic plan, Acorns to Oaks.
  • Strong analytical and problem-solving skills.
  • Ability to provide staff support for business and technical projects, assignments and analysis preferred.
  • Ability to create technical documentation and flowcharts preferred. Ability to work independently on a day-to-day basis.
  • Strong customer service skills.
  • Ability to interface with information technology programmer/analyst, business analysts, functional users, and external vendors.
  • Excellent organization, analytical, interpersonal, written, and verbal communication skills. Must possess a willingness to learn and develop skills.
  • Must possess the ability to work in teams and direct supervision.
  • Must be comfortable operating in a collaborative, shared leadership environment.
  • Comfort with ambiguity and change, and ability to adapt to shifting priorities.

Preferred Qualifications:

  • 2 years of experience with Slate development
  • Web development experience (CSS, HTML, Javascript, etc.)


Minimal Experience: CRM development and management. Interface programming languages, applications, tools, and utilities.


  • Knowledge of Relational database systems
  • Experience with Slate development, or other CRM database management
  • Web development experience (CSS, HTML, Javascript, etc.)

Physical Demands:  The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit for long periods of time.
  • Ability to repeat same movements/motions for long periods of time.
  • Ability to use hands to handle, control, or feel objects, tools, or controls.
  • Ability to see details of objects that are less than a few feet away.
  • Speak clearly so listeners can understand.
  • Understand the speech of another person.

General Information: This description is designed to describe the general nature of the job and is not intended to be an exhaustive list of all responsibilities, skills, and duties. It is the responsibility of the supervisor for this position to formally outline in writing any performance expectations including specific duties for which the employee assigned to this position will be held accountable in terms of performance evaluation.

Employee Expectations: The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the University and fellow employees.