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Outreach Coordinator/Counselor

Carson-Newman University is a Christian, liberal arts-based University built upon the Lordship of Jesus Christ as evidenced historically and revealed in the Scriptures.  

Job Title: Outreach Coordinator/Counselor

Department:   Counseling Services 

Reports To:  Director of Wellness

Location:   On-site

FLSA Status: Exempt

Time Requirements:   37.5 Hours per week

Supervisory Responsibilities:  Graduate interns and student workers as needed for programming  

Summary Description: Outreach Coordinator/Counselor is a full time, twelve-month position responsible for coordinating holistic student wellness programming for Carson-Newman University. The Outreach Coordinator/Counselor will also work in conjunction with the Director of Student Prevention Services on prevention programming. The Outreach Coordinator/Counselor will work Monday, Wednesday, Friday from 8:30 a.m. -4:30 p.m. on programming and outreach services; Tuesday and Thursday work hours will be from 12 p.m. – 8 p.m. and will be reserved for in-office counseling sessions. There may be times when overtime might occur, having to work afterhours with a student in crisis; consultation with faculty and staff; participation in program events and activities may require flexible work hours.

Essential Functions: 

  • As an intentionally Christian academic community, Christian employees are hired to advance the mission of Carson-Newman as expressed in our strategic plan, Acorns to Oaks.
  • Crisis intervention
  • Threat assessment
  • Provide brief individual, couple, and group counseling
  • Carry a small counseling caseload
  • Maintain appropriate, accurate and complete information in student records
  • Serve as a confidential, neutral resource trained to navigate students’ rights, options, and resources available throughout the continuum of services
  • Consultations with faculty, staff, student, and families’ concerns
  • Create, plan, and implement programs related to emotional wellbeing for in class and on campus presentations and programming
  • Provide training to campus community on topics such as mental health, bystander, and emotional well-being to promote growth and focus on developmental needs of students
  • Organize and implement programming around national Screening Days or comparable outreach activities on topics such as depression, eating disorders, and health and wellness topics
  • Obtain and coordinate staff coverage for programs along with tracking and analyzing data related to outreach activities and programs
  • Participate on committees/task force and in admission and orientation activities
  • Other duties as assigned

Education:  Master’s degree in social work, counseling or related field who are licensed and/or working towards licensure

Experience:   It is highly desirable that they have a minimum of 2 years’ experience within higher education setting but not necessary

Required Skills:  Ability to establish rapport and communicate productively with faculty, staff, and students.  Excellent written and oral communication skills are necessary. Knowledgeable of Microsoft office and other computer programs.  Proper utilization of social media and internet-based platforms and presentation skills are necessary. Counseling Services professional staff will maintain in good standing with the state licensing board including completing yearly continuing education.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Demands include sitting at a desk, standing for classes/presentation, participating in direct/phone conversations with students, faculty, and staff.  The employee must occasionally lift and/or move up to 15 pounds

General Information:  This description is designed to describe the general nature of the job and is not intended to be an exhaustive list of all responsibilities, skills and duties. It is the responsibility of the supervisor for this position to formally outline in writing any performance expectations including specific duties for which the employee assigned to this position will be held accountable in terms of performance evaluation.

Employee Expectations:  The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the University and fellow employees.