Campus Post Office Manager Carson-Newman University is a Christian, liberal arts-based University built upon the Lordship of Jesus Christ as evidenced historically and revealed in the Scriptures. Our mission as Christian educators is to help our students reach their full potential as educated citizens and worldwide servant leaders. Job Title: Campus Post Office Manager Department: Campus Post Office – Division of Financial & University Services Reports To: Director of Print & Mail Services Location: On-site FLSA Status: Non-Exempt Annual duration: 12-month Expected hours per week: Full-time, standard university workday Part-time hours, if applicable: N/A Supervisory Responsibilities: Supervises student workers in the Campus Post Office Summary Description: The Campus Post Office serves as the centralized campus location for package delivery and sort. The Campus Post Office Manager will oversee and operate the functions of the Campus Post Office. Essential Functions: As an intentionally Christian academic community hiring Christian educators, all employees will be expected to advance the mission, vision, and identity of Carson-Newman University as defined in university policy and expressed in our strategic plan and are expected to work as cooperative and collegial members of the University. The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the University and fellow employees both on and off campus. Regular attendance during scheduled work hours reflects a commitment to our shared mission and the campus community. If applicable, all work must be performed in alignment with the terms of the signed contract. As Christian educators, all employees of the University should regularly attend and actively participate in a local church. Serves as the primary customer service agent for the Campus Post Office which includes greeting students, employees, and guests in person and on the phone. Responsible for general office duties, including answering the telephone, responding to email correspondence, maintaining appropriate filing, and keeping office supplies and stamps adequately stocked. Receives and distributes all campus mail and packages for students, staff, and faculty. Responsible for hiring and evaluating student workers through the work study program. Must schedule and manage work schedules for the student workers to correspond with their availability outside the classroom. Assign and maintain mailboxes to all current students. Responsible for securely maintaining any checks produced by the Treasurer’s Office once delivered to the Campus Post Office. This includes placing the checks into a secure location and requiring signatures from the appropriate department/receiver when the checks are being claimed. Prepares a departmental operating budget for the Treasurer’s Office every Spring. Schedules and maintains all office equipment. Completes monthly reports to the Treasurer’s Office for inventory and departmental charges incurred. Maintains a clean and organized workspace which includes the hallway leading to the Campus Post Office, the Campus Post Office service window, the Campus Post Office staging area, and the dock elevator. Checks departmental mailbox daily and distributes mail accordingly. Maintains a high level of professionalism and confidentiality. Performs other duties as assigned This description is designed to describe the general nature of the job and is not intended to be an exhaustive list of all responsibilities, skills and duties. Other duties and responsibilities may be assigned and included in assessments and reviews. Education: High School Diploma required Experience: One to two years in supervising and customer services preferred Required Skills: Computer skills related to Microsoft Office including Word, Excel, and Outlook. Operating various office equipment, including phone and copier. Operating various software programs and equipment for the purposes of receiving and shipping of mail and packages. Customer services skills Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50 pounds at a time. Must be able to access and navigate campus facilities.
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