Advancement Services Coordinator

Carson-Newman University is a Christian, liberal arts-based University built upon the Lordship of Jesus Christ as evidenced historically and revealed in the Scriptures. 

Job Title: Advancement Services Coordinator

Department: Advancement                                                 

Reports To: Vice President for University Relations                                                

FLSA Status: Exempt

Time Requirements: Full-time, 40-plus hours a week and some nights and weekends as needed                          

Summary Description: The coordinator is responsible for recording, receipting, and acknowledging gifts received by the University, processing payroll gift deductions, and supporting the data needs of fundraisers.

Functional Description:

  1. As an intentionally Christian academic community, Christian employees are hired to advance the mission of Carson-Newman as expressed in our strategic plan, Acorns to Oaks.
  2. Process gifts in Slate, issue receipts, and send acknowledgement letters weekly.
  3. Process all monthly recurring ACH, credit card, and payroll deduction gifts.
  4. Prepare and submit gift deposits to the Treasurer’s Office.
  5. Identify and mail acknowledgement of honor and memorial gifts.
  6. Compile monthly gift reports for Vice President review as well as for other departments on campus as needed/approved by VP.
  7. Serve as secondary administrator for Slate.
  8. Coordinate mass emails in Slate from Advancement department, as well as other departments on campus as requested.
  9. Establish gift and event webpages within Slate as requested.
  10. Input database updates as needed.
  11. Assist with alumni directory updates.  
  12. File charitable gift annuity reports when requested by Director.
  13. Query data in Slate to produce donor profiles, donor lists, gift summaries for VP and departments on campus as approved.
  14. Serve as an understudy to the Director of Advancement Services.
  15. Answer phones and greet visitors to the department.
  16. Other duties as required.
  17. Nights and weekends occasionally required.  

Supervisory Responsibilities: Supervision of work study students as requested.  

Education:  High School diploma required. Bachelor’s degree preferred.

Experience:  Minimum one year of experience in an administrative capacity preferred environment.

Required Skills:  

  • Expert MS Office
  • Organized and detail oriented.
  • Must maintain strict confidentiality.
  • Presents professional image in both dress and personal hygiene.
  • Demonstrates grammatically correct and concise written and oral communication skills.
  • Strong computer skills.
  • Proficiency in Slate or similar fundraising software is preferred.

Physical Demands:  Extended amounts of time sitting at a computer. Periodically working events that require standing for extended periods of time as well as lifting items in excess of 30 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations will be made to assist individuals with disabilities in performance of these duties.

General Information:  This description is designed to describe the general nature of the job and is not intended to be an exhaustive list of all responsibilities, skills and duties. It is the responsibility of the supervisor for this position to formally outline in writing any performance expectations including specific duties for which the employee assigned to this position will be held accountable in terms of performance evaluation.

Employee Expectations:  The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the University and fellow employees.