Carson-Newman University Health Services, located in the Kathleen Manly Building at 1611 Russell Ave (across from the First Baptist Church; beside Burnett Hall), provides nonemergent outpatient care for all currently enrolled students. Carson-Newman University Health Services is staffed by a registered nurse (RN), who is experienced in triaging various medical problems and oversees Health Services. Limited appointments are available with a family nurse practitioner (FNP) upon request. A medical doctor (MD) serves as medical director of Health Services and is available to the RN and FNP for consultation.
Because your time is valuable, we have provided a link to East Tennessee Children's Hospital symptom checker to help determine possible causes and treatments, and when to see a clinician.
Scheduling an Appointment
In order to better serve you, we ask that our students schedule appointments in advance by calling (865) 471-3350.
Please remember to cancel your appointment should you no longer need to be seen. Appointment No Shows, Late Arrivals and Late Cancellations penalize patients who must wait for an appointment with one of our clinicians. It could even force a student to seek care off campus costing them valuable time and money.
Walk-in appointments are accepted based on availability and need. Students who present to Health Services with emergent medical issues will be referred to a local emergency room. Transportation is dependent on a student’s condition, either by Emergency Medical Service (EMS) or a Privately-Owned Vehicle (POV) and is not a Health Services provided/covered service.
Services and Fees
Students will not be charged for office visits but may incur minimal charges for prescriptions. Cash, credit cards and debit cards are accepted.
Preparing for your Appointment
Please arrive at least 15 minutes before your first-time scheduled appointment in order to complete any necessary administrative procedures. As we do not desire to impose delays on those who have otherwise arrived on time, patients who arrive 15 minutes after their appointment may be asked to reschedule.
Carson-Newman University Health Services encourages the development of responsible health care habits. Medical excuses will not routinely be issued for missed classes or examinations. However, exceptions may be made in cases of contagious illness or severe illnesses requiring an extended recovery period. These statements are provided on an individual basis. It is the student’s responsibility to communicate directly with the instructors. Please review page 25 of the Carson-Newman University Undergraduate Catalog Class Attendance Policy.
Carson-Newman University Health Services
1611 Russel Avenue
Jefferson City, TN 37760
Kathleen Manly Building
Hours of Operation
Monday – Thursday
8:00 a.m. – 4:30 p.m.
Last available morning appointment 11:15; last available afternoon appointment 3:15.
8:00 a.m. – 3:30 p.m.
Appointment times vary.
Carson-Newman University Health Services is open during Fall and Spring semesters only.
For correspondence only; no appointments are to be made via email.
Kim Sexton, BSN, RN
University Nurse, Director of Health Services