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Campus Post Office Clerk


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Department: Campus Post Office.

Reports To: Vice President for Student Affairs.

FLSA Status: Non-exempt (hourly – 20 hours).

Summary Description: Support day to day operations of the campus Post Office and assuming responsibility when the Postmaster isn’t available.

Functional Description: As the Campus Post Office Clerk, the following duties are assigned:

• Acts as a receptionist and customer service agent for the department in greeting of students, employees and guests in person and on the phone.
• Responsible for general office duties, including answering the telephone, email correspondence, typing, filing and photocopying.
• Receives all campus mail for Students, Administrative Staff and Faculty. Checks in shipments from UPS, FEDEX Ground, FEDEX Express and DHL that are delivered to the Post Office.
• Sorts mail from on and off campus mail and then distributes to mailboxes.
• Assist the Postmaster in the hiring and evaluating work study student workers. This individual will assist (as needed) to manage work schedules for the student workers that correspond with their class availability. Then monthly working on their timesheets to be turned in to the Financial Aid office monthly.
• Assigning mailboxes to new students and faculty is also included as duties of the Postmaster. Carson Newman University has new students every semester and many transfer students throughout the semester. Responsible for the closing of mailboxes each semester when the students graduate or transfer. All addresses must be entered into a computer software so then can forward student’s mail for 2 months after their graduation date. Prior to each school semester, responsible for assigning new mailboxes for all early registrations. (Usually 4 times before Fall Semester).
• Responsible for checking in expense checks that have been issued by the Treasurer’s Office, so they can be signed out by the employees weekly.
• Once a month, payroll vouchers come from the Human Resource office to be checked off the faculty list and sorted to the faculty. Assist in the distribution of the vouchers to the correct department mailboxes and individual faculty mailboxes.
• Assist and serve as a back-up for filling out purchase orders for all expenses, which includes buying all supplies for the Post Office (including office supplies and all postage stamps) then getting to the treasurer’s office to be approved.
• Assists, as needed, Postmaster on the post office budget for each fiscal year. This individual will assist in making weekly deposits to the Treasurer’s Office, as well as take inventory daily (a.m. and p.m.) for the cash register and credit card transactions to balance.
• Assists with inventory and orders office supplies, and schedules maintenance of office equipment as needed.

• Assist with monthly reports that must be filled out and returned to the Treasurer’s Office for inventory and departmental charges that have been charged during the month for shipping out packages.
• Checks departmental mailbox daily and distributes mail accordingly.
• Maintains a high level of professionalism and confidentiality related to sensitive matters, including interviews, student and personnel matters, etc.

Supervisory Responsibilities: Assists Postmaster in the supervision of student workers.

Education: A High School Diploma (Applicable combination of background requirements will be considered).

Experience: 1-2 Years in supervising and customer service.

Required Skills: Computer skills related to Word, Excel, Publisher and Outlook. Experience working with specialized data management programs (i.e. Datatel). Operate various office equipment, including fax, answering phone calls and copier. Strong customer service skills. Receiving and Shipping all packages, which is checking in packages through an Arrival System software. Running Postage Meter and Shipping through SendSuite Software.

Physical Demands: Employee must be able to lift up to 50 plus lbs.

General Information: The position requires a significant amount of daily contact with students, employees, guests and parents in a wide range of matters. The employee must be outgoing and friendly and work well in a variety of situations. Must maintain confidentiality when dealing with sensitive student and personnel matters.

Employee Expectations: The College expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the College and fellow employees.

Only complete application packets will be considered. A complete application packet will include a letter of interest, three professional references, and resume. If you have any questions, please email

Human Resources, Attn: Staff Recruiting
Carson-Newman University
Jefferson City, TN 37760

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