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Rights & Responsibilities

As a student financial aid recipient, you have the right to:

  1. Know the correct deadlines for submission of applications for aid and procedures to be followed.
  2. Know the types of aid available, including all federal, state, and institutional aid programs and what policies or regulations govern these programs.
  3. Know the cost of attendance at Carson-Newman and the University's refund policy.
  4. Know how financial need is determined, what the criteria are for awarding aid, how academic progress is determined, and what you have to do to continue receiving aid.
  5. Know the type and amount of assistance you will receive, how much of your need has been met, and how and when you will receive your aid funds.
  6. View the contents of your student financial aid file, in accordance with the Family Educational Rights and Privacy Act.
  7. Know the conditions of any loan you accept.
  8. Know the terms, conditions, and pay rate for any student job you accept under the Federal Work Study Program.
  9. You have the right to an appeal for decisions denying you financial assistance. Appeals must be filed no later than 30 days from the decision of denial.
  10. Expect and receive complete confidentiality about financial aid awarded by our office.
  11. Know the University Complaint Procedures for on-line education and on-ground students.
  12. Know the University Enrollment and Graduation data and University Fire and Safety data.

As a student financial aid recipient, it is your responsibility to:

  1. Accurately complete and submit application materials within required or recommended time frames and know and comply with enrollment requirements related to financial aid eligibility.
  2. Read all materials sent to you in paper or electronically from the Financial Aid Office and other agencies awarding you aid. Read, understand, and keep copies of all forms you sign. (check your C-N email often)
  3. Accept responsibility for all agreements and forms you sign on paper or electronically.
  4. Use funds awarded to you solely for educational expenses incurred while attending Carson-Newman.
  5. Notify the Financial Aid Office when your housing or enrollment status changes.
  6. Notify the Financial Aid Office within 30 days of a grade change, such as an incomplete converting to a grade, as timely notification is necessary for aid eligibility monitoring.
  7. Know and comply with the rules governing the aid you receive to include the Satisfactory Academic Progress Standards.
  8. Provide additional documentation, federal tax returns, W-2's, and any additional information when requested by the Financial Aid Office.
  9. Comply with the provisions of any billing promissory note and all other University agreements you sign and know the University's refund policy and implications that dropping a course or withdrawing from the University will have on your student financial aid eligibility.
  10. Repay all educational loans according to the repayment provisions agreed upon at the time the loan was accepted and the promissory note signed.
  11. Students borrowing Federal Direct Loans are required to enroll at least half-time and will be required to complete exit counseling upon ceasing enrollment.
  12. Report any wages, loans, grants, or scholarships received from external private sources to the Treasurer’s Office / Student Accounts Office.  External sources of aid may cause a revision of aid awarded to you.
  13. Keep your local and permanent addresses current with the Registrar’s Office and with any lending institutions.

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