Student Success Center


Student Success is committed to student’s academic success from their first research paper to their first job interview. Located on the second floor of the library, the Student Success Center provides academic support and career counseling for all students.

Please contact us for all academic resources, questions/assistance with online needs, and clarifications on advising information/timelines.

Students may access Virtual Advising & Career sessions on Tuesday/Thursday from 6 – 8 p.m. by clicking HERE. Students may access virtual Peer Tutoring Zoom Sessions and complete schedule by clicking HERE.

Let our NTA Certified Academic Coaches assist you throughout your academic journey at Carson-Newman University.

Our Advising & Coaching Services assist and support students in selection of majors, career interests, and academic success. Services and resources offered to students include:

  • Undecided Academic Counseling
  • Change of Major Guidance
  • Academic Support Services
  • Associates Degrees

We also assist students who struggling at Midterms. Students meet with our academic advisors and together create a Midterm Plan of Action. We also provide Academic Action Plans to assist students with their online learning system strategies.

Advising Information:

  • Registering for Classes — Step-by-step instructions for advising/registration for upcoming semesters
  • Advising Agreement — Form to complete for approval by student’s academic advisor
  • Change of Major — Official form to be completed by student and submitted to Student Success. Signatures are required by current academic advisor, student, and Student Success advisor. Forms submitted electronically and with electronic approvals from academic advisor please send to
  • LA Core Requirements Checklist — Source to compare student transcripts for assistance with selecting upcoming semester courses
  • Campus Resources — Direct contact information and departments to assist with academic needs, financial aid inquiries, clarifications on Student Holds (see list of abbreviations below,) health and counseling services, and more
  • Current C-N Undergraduate Catalog — Full description of academic program requirements and courses
  • C-N Connect – Direct link to search and register for semester

ASE provides support for students who demonstrate the need for remediation in basic academic skills as determined by standardized test scores. C-N ASE Program is overseen by Director, Joshua A. Bivens.  Students who are required to take at least two ASE courses will be advised by the Student Success Center until satisfactory completion of the courses.

Writing and reading classes are designed to prepare students for writing compositions (essays) and to improve reading and study skills.

  • Reading Skills (ASE 030*) is a 3 credit course offered in the Fall and Spring semesters.  This course focuses on comprehension and vocabulary development, listening, note-taking, test-taking and time-management skills.
  • Basic Writing Skills (ASE 031*) is a 3 credit course offered in the Fall and Spring semesters. This course focuses on reviews and development of grammar, spelling, vocabulary, and composition (essay) skills and mechanics.

Math courses are designed to prepare students for 100 level college math courses.

  • Intermediate Algebra (ASE 034*) a 3 credit course offered in the Fall and Spring semesters. This course focuses on number system, basic operations and properties, equations and inequalities, quadratic equations, graphs, exponents and radicals, ratio, proportion, and variation.
  • Intermediate Algebra II (ASE 070*) a 2 credit course offered in the Fall and Spring semesters. This course provides additional skill development in college algebra. This course is taken with Math-120ST.

A grade of at least a “C” is required to pass the ASE courses, and any failed ASE course must be repeated the next semester.

In addition, students in this program will be required to take ID 120, Academic Strategies. This two hour course is designed to reinforce study skills, time management skills, etc. Students in the ASE program must satisfy all of the academic requirements of the University (see Academic Standing in the catalog).

*Hours are not degree credit hours and cannot be used toward graduation requirements. However, academic skills enhancement credit hours and grades are used in determining athletic eligibility (first year only) and enrollment status for financial aid eligibility when required by the University to be taken.

The Career Development Center seeks to provide all C-N students and alumni with guidance in all of your career development needs.

Alumni of Carson-Newman University are always welcome to seek and utilize the services of the Career Development Office. We highly encourage and appreciate Carson-Newman University alumni, who own a business or work for a company that is hiring, to let us know when you have staffing needs. We are always eager to connect C-N students and graduates with alumni!

Four-Year Action Plan

What Can I Do With My Major?

Focus2 — Online Major & Career Exploration (initial access code is eagles)

Career Shift — Job Search & Career Management

Job Opportunities



Career Development Center

Library — 2nd Floor

Monday – Friday, 8 a.m. – 4:30 p.m.

Director — Mark Workman

865-471-4483 or

Fall 2022 Peer Tutor Schedule

Our Peer Tutoring program is designed to help you understand difficult concepts and become confident with your knowledge, all in a relaxed setting. Our Peer Tutors are CRLA Level 1 certified, department recommended, and students just like you!

Peer Tutoring sessions are offered Monday – Thursday from 6-9 p.m. in the Student Success Center — Room 217.


  • Current C-N student have access to “Smarthinking”, a 24/7 Online Tutoring Service. Smarthinking link is accessible through student Canvas left navigation bar.
  • The C-N Library is offering numerous online resources and the service of live online chats with our research librarians.
  • The Student Success Center has a virtual one-stop-shop for Academic Resources to assist students for in-classroom and remote learning systems. Please check out the Student Resources tab below to utilize these tools and services.

The Writing Center

Library — 2nd floor, Rm 212 & 213

We offer free writing support to all Carson-Newman undergraduate writers, through all of the stages of the writing processes and for genres that range from academic essays to business resumes. We offer on-site, face-to-face, individual tutoring that is tailored to the writer’s goals. Our tutors are highly accomplished undergraduate students, trained by the English Department in writing center tutoring.

  • No need to schedule an appointment! Just come to the Writing Center during our working hours, and a tutor will help you.
  • You can meet with a tutor twice a week for 30 minute sessions. That means that you can have a total of one hour during a week, but the two half-hour sessions need to be on two different days of the week.
  • Bring a copy of your paper (printed or on your computer), your assignment, any notes that you might have—including any questions that you might want to ask—and the email address of your teacher if you want us to send her/him a brief summary of your session. Your teacher will be notified of your appointment only if you ask ask us to do so. Otherwise, your Writing Center appointments are confidential.
  • The tutor will help you improve any number of aspects of your paper, from your thesis, organization, and structure to citation style, punctuation, and spelling.

Dr. Damjana Mraović-O’Hare — Director of Writing Center
Phone: 865-471-3546

First Generation

Student Success is enhancing our First Generation program to support and celebrate our first generation students, faculty, staff, and alumni. Tri-Alpha — a First Generation National Honor Society — was officially awarded Chartership of the Delta Psi Chapter at Carson-Newman University on November 11, 2021. We invite our First Generation students, faculty, and staff to consider membership.

Tri-Alpha Student Invitation

Tri-Alpha Student Application

Tri-Alpha Faculty/Staff Invitation

Tri-Alpha Faculty/Staff Application


Research Guidance

C-N Library

THE STORE is open Tuesday, Wednesday and Thursday from 11 a.m. – 3 p.m.

THE STORE is a Career Closet and Food Pantry for Carson-Newman University students in need of professional attire and/or facing food insecurities. The Career Closet, located in Baker Building Room 312, provides students access to professional and business casual attire for interviews, internships, and career fairs. The Food Pantry, located in Baker Building Room 310, provides non-perishable food items and personal care products for students needing additional support while attending C-N.  All food and clothing items provides are NO COST to all current C-N students.


Donate Food and Clothing – We could not sustain this resource without the generosity of donors at C-N, our alumni, and the Lakeway community. We will always need donations of non-perishable food items, personal care products, and professional attire. Those who wish to donate to THE STORE may drop items off to the Student Success Center, located on the 2nd floor of the library. from 9 a.m. – 4 p.m. Monday through Friday. Feel free to call ahead (865-471-3567) or email ( if you would like to schedule a drive-by donation.

Donate time and talent – THE STORE relies on volunteer support from students, staff, and the community at large. Volunteers are needed in the Pantry and Closet to manage inventory, process donations and orders, maintain store space, and assist with customer needs.

Donate money – THE STORE shops periodically for necessary food and clothing items. Please consider making a financial contribution to support the needs of our students. Gifts can be made online (Under “Designation: Fund” dropdown, select “Acorns to Oaks: Other”. In “Specify gift designation”, type “The Store”) ; C-N faculty and staff may commit to THE STORE monthly giving program through the payroll deduction.

If you are interested in claiming your donations, then please request a form for tax purposes.

The Student Success Center hosts a variety of fun and engaging activities and events to expose students to the numerous programs and resources offered at Carson-Newman University.  Students, faculty, and staff look forward to our end-of-semester Late Nite Breakfast, Five Days of Finals, Sweets & Treats, Welcome Week giveaways, Major & Career Resource Fair and many more events throughout the year!

Follow us on Instagram for more info and updates!


We provide a variety of services including:

  • Academic Advising for all students who have not declared a major
  • Peer Tutoring – Certified tutors available to assist students in a variety of courses and subjects
  • Career Development Center
  • Advising students who are on academic probation
  • College Success Strategies courses
  • Student-athletics academic support
  • The Writing Center (in conjunction with the English Department)
  • Project/Research Guide (in conjunction with Library Services)
  • THE STORE – Career Closet & Food Pantry

Speak with your academic advisor, return to class, and talk with the professor. Make sure to go to class every day after this.

You should discuss any change in your major/minor with your Academic Advisor and, if necessary, a counselor in Student Success. If you decide to change your major, then an advisor will discuss the appropriateness of the change based on your career goal. You will fill out a Change of Major form, get necessary signatures, and return to Student Success. Once the change is processed, you will be assigned an advisor in your new academic department.

We are located on the second floor of the Stephens-Burnett Library.

Follow us on Instagram and like us on Facebook to get updates on our programs, services, activities, and events.

Call our office at 865-471-3567 or email us at

No, please stop by when you have the time! The Student Success Center is open twelve months of the year, Monday – Friday from 8:00 a.m. – 4:30 p.m.

The Student Success Center is located on the second floor of the library. Stop by and see us!
Student Success Center

Tina Murrow

Academic Advisor & Marketing Liaison

1634 Russell Ave.
Jefferson City , TN 37760
United States

Student Success Center

Mackenzie Smith

Academic Advisor & Study Group Liaison

Student Success Center

Annemarie Spain

Academic Advisor & 1st Generation Liaison

Student Success Center

Angela Wilson

Administrative Assistant – Student Success Center

Stephens-Burnett Library 1634 Russell Avenue
Jefferson City, TN 37760
United States

Student Success Center

Mark Workman

Assistant Director for Student Success