Student Success Center

Student Success is committed to student's academic success from their first research paper to their first job interview. Located on the second floor of the library, the Student Success Center provides academic support and career counseling for all students.

Please contact us for all academic resources, questions/assistance with online needs, and clarifications on advising information/timelines. 



  • What services are provided by the Student Success Center?

    We provide a variety of services including:

    • Academic Advising for all students who have not declared a major
    • Peer Tutoring - Certified tutors available to assist students in a variety of courses and subjects
    • Career Development Center
    • Advising students who are on academic probation
    • College Success Strategies courses
    • Student-athletics academic support
    • The Writing Center (in conjunction with the English Department)
    • Project/Research Guide (in conjunction with Library Services)
    • THE STORE - Career Closet & Food Pantry
  • I have missed classes and am too nervous to return. What should I do?

    Speak with your academic advisor, return to class, and talk with the professor. Make sure to go to class every day after this.

  • How do I change or add my major/minor?

    You should discuss any change in your major/minor with your Academic Advisor and, if necessary, a counselor in Student Success. If you decide to change your major, then an advisor will discuss the appropriateness of the change based on your career goal. You will fill out a Change of Major form, get necessary signatures, and return to Student Success. Once the change is processed, you will be assigned an advisor in your new academic department.

  • Where is the Student Success Center location?

    We are located on the second floor of the Stephens-Burnett Library

  • Where can I go to find more about the Student Success Center?

    Follow us on Instagram and like us on Facebook to get updates on our programs, services, activities, and events.

  • How do I set up an appointment to talk to someone?

    Call our office at 865-471-3567 or email us at

  • Do I need an appointment?

    No, please stop by when you have the time! The Student Success Center is open twelve months of the year, Monday - Friday from 8:00 a.m. - 4:30 p.m.

Academic Skills Enhancement

ASE provides support for students who demonstrate the need for remediation in basic academic skills as determined by standardized test scores. C-N ASE Program is overseen by Director, Joshua A. Bivens.  Students who are required to take at least two ASE courses will be advised by the Student Success Center until satisfactory completion of the courses.

Writing and reading classes are designed to prepare students for writing compositions (essays) and to improve reading and study skills.

  • Reading Skills (ASE 030*) is a 3 credit course offered in the Fall and Spring semesters.  This course focuses on comprehension and vocabulary development, listening, note-taking, test-taking and time-management skills.
  • Basic Writing Skills (ASE 031*) is a 3 credit course offered in the Fall and Spring semesters. This course focuses on reviews and development of grammar, spelling, vocabulary, and composition (essay) skills and mechanics.

Math courses are designed to prepare students for 100 level college math courses.

  • Intermediate Algebra (ASE 034*) a 3 credit course offered in the Fall and Spring semesters. This course focuses on number system, basic operations and properties, equations and inequalities, quadratic equations, graphs, exponents and radicals, ratio, proportion, and variation.
  • Intermediate Algebra II (ASE 070*) a 2 credit course offered in the Fall and Spring semesters. This course provides additional skill development in college algebra. This course is taken with Math-120ST.

A grade of at least a “C” is required to pass the ASE courses, and any failed ASE course must be repeated the next semester.

In addition, students in this program will be required to take ID 120, Academic Strategies. This two hour course is designed to reinforce study skills, time management skills, etc. Students in the ASE program must satisfy all of the academic requirements of the University (see Academic Standing in the catalog).

*Hours are not degree credit hours and cannot be used toward graduation requirements. However, academic skills enhancement credit hours and grades are used in determining athletic eligibility (first year only) and enrollment status for financial aid eligibility when required by the University to be taken.


The Student Success Center is located on the second floor of the library. Stop by and see us!

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Academic Resources

  1. Disability Services
  2. Counseling Services
  3. IT Services
  1. Academic Advising
  2. The Writing Center
  3. Career Development
  4. Career Closet & Food Pantry
  5. Peer Tutoring


Student Success Center
Stephens-Burnett Memorial Library
2nd Floor
P 865-471-3567