Email and Internet Best Practices

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• Keep your operating system updated.
• Windows updates are free by selecting the ‘Start’ button, selecting ‘All Programs’, and then selecting ‘Windows Update’.
• Apple/Mac security updates: http://support.apple.com/kb/HT1222?viewlocale=en_US
• Install and keep updated a good anti-virus program such as:
• Microsoft Security Essentials
• Mac Antivirus: Sophos Home Edition
• Install and keep updated a good anti-spyware and anti-malware programs such as:
• Malwarebytes
• Ad-Aware
• Spybot
• Never install web browser enhancements (e.g. toolbars, search engines, etc.)
• Never install programs from the Internet that you are not absolutely sure about (e.g. calendars, programs to set your PC clock, screensavers, etc.)
• Never use instant messaging to talk with an unknown person (viruses and spyware can be transmitted this way)
• Never open an e-mail attachment you are not expecting
• Never give out personal information to a person or web site that you are not absolutely sure about (banks will not send you an e-mail asking you to click on a link and update personal information.

IT Helpdesk
Room 121 Dougherty Science Center
email:  ithelpdesk@cn.edu | phone:  865-471-3506