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Email and Internet Best Practices

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  • Keep your operating system updated.
  • Install and keep updated a good anti-virus program such as:
  • Install and keep updated a good anti-spyware and anti-malware programs such as:
  • Never install web browser enhancements (e.g. toolbars, search engines, etc.)
  • Never install programs from the Internet that you are not absolutely sure about (e.g. calendars, programs to set your PC clock, screensavers, etc.)
  • Never use instant messaging to talk with an unknown person (viruses and spyware can be transmitted this way)
  • Never open an e-mail attachment you are not expecting
  • Never give out personal information to a person or web site that you are not absolutely sure about (banks will not send you an e-mail asking you to click on a link and update personal information.

Information Technology Services Help Desk
Room 300, FITE Administration Building
email: ithelpdesk@cn.edu | phone: 865-471-3506
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