Student Technology Guide

Follow @CarsonNewmanIT

1. Accounts and Log In Information
2. Policies and Statements for Students
3. Purchases for Students
4. Safety & Security (technology)
5. Support

1. Accounts and Log In Information

• C-N Connect (Course schedules, E-Confirm, Financial Aid Awards, Student billing)
• C-N Online/Edvance360 (Access to Courses)
• EagleNet (C-N Intranet and Document Share)
• Email (Outlook Web Access)
• Emergency Text Alert System (e2campus)
• Library Databases (and more - CN LibAnswers)
• Student Network Account ("M" Drive)

2. Policies and Statements for Students

• Authentication and Authorization
• Email Policies
• Accepted Students
• Alumni
• Current Students
• Leave of Absence
• Suspended or Withdrawn
• Guest Accounts
• Gaming Devices
• Network and Resources Access Policy
• Operating Systems
• Passwords and User IDs
• Responsible Use
• Software & Hardware Standards

3. Purchases for Students

• Hardware  & Software Discounts

4. Safety & Security

• e2Campus Text Alerts
• Email Best Practices
• Virus, Spam, and Malware Protection

5. Support

• Contact/Visit Us
• Email
• Facebook
• Phone: 865-471-3506
• Online Form
• Twitter
• Walk-In
• Frequently Asked Questions
• On-Campus Wireless Access
• Online Technology Requirements
• Open Computer Labs
• Mobile Access
• Printing
• Residence Hall Amenities
• Wireless Access
• Wall Port Access
• Gaming and Internet TV Consoles

IT Helpdesk
121 Dougherty Science Center
email:  ithelpdesk@cn.edu | phone:  865-471-3506