Change Your Password
By using your network ID and Password you have access to: C-N network, C-N Online/e360, and EagleNet. It is initially set to the last 6 digits of the employee's social security number.
Your user name and password combination are what authenticates you on the Carson-Newman network and resources. In effect this is your Carson-Newman online "identity" for several resources. You are required to change this password every 6 months. New passwords cannot contain similiar information as the previous password. New passwords should follow strong password guidelines:
Contain both upper and lower case characters (e.g., a-z, A-Z) - Have digits and punctuation characters as well as letters e.g., 0-9, ?,./">!@#$%^&*()_+|~-='{}[]:";'<>?,./) - Are at least eight alphanumeric characters long - Are not a word in any language - Are not based on personal information - Make it something easy for you to remember but not something anyone else might guess. Example: 1. My favorite pet is a dog!
It is very important to not share your password or write it down in a location easily discoverable. PLEASE do not write it on a sticky note and place it near the computer.
To change your password:
Option 1:
From your Firefox or Internet Explorer Browser
- Log into Outlook Web Access (https://webmail.cn.edu/owa)
- Select the "Options" drop-down in the upper right corner of the screen
- Select Change Your Password
- Enter your old password
- Enter new password
- Enter new password (twice for confirmation)
- Select the SAVE link
Option 2:
From your Carson-Newman workstation (WINDOWS only)
- Logon in a C-N computer lab
- Press the Ctrl-ALT-Delete key combination
- Enter your old password
- Enter new password
- Enter new password (twice for confirmation).
- Press OK button
If you have forgotten your password contact the IT Helpdesk: ithelpdesk@cn.edu
Remember - NO ONE from Carson-Newman will ever ask for your password. Not Information Technology, Not the Treasurer's Office, No One. Do NOT share!