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Best Practices & Cyber Awareness

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Taken from the Tennessee Office of Finance and Administration Web Site:

Shopping Online

  1. When shopping online verify that the site is secure. The URL should say "https."
  2. Designate one credit card for online purchases to help you monitor your account, and it is easier to report or replace one credit card if your information is stolen online.


  1. Use different password for different online accounts to lessen the likelihood of someone gaining access to all your accounts if your password is compromised.
  2. Choose a password you can remember that is at least 8 characters long with alpha numeric and special characters.
  3. Never use the names of your children, pets or favorite sports teams as your password.
  4. Never use dictionary words in any language as your password.

Phishing Scams

Phishing scams are deceptive and criminal attempts to steal your login credentials, account numbers or other sensitive data. Phishing scams are the result of e-mails sent out to a wide range of e-mail addresses. The e-mails appear to be from reputable institutions like your bank, and there is a place to click on a link within the e-mail that will route you to a website that looks legitimate.

  1. Never access your accounts through an e-mail link.
  2. Manually type in the institution’s website and access your account information as necessary.
  3. Delete phishing e-mails, do not respond back to the sender.

Public Wireless Networks

  1. Most public wireless networks (wi-fi) are unsecure and you should use caution when using these networks.
  2. Make sure your computer's firewall is on.
  3. Disable file sharing before connecting to a public wireless network to help protect the data on your computer.


Information Technology Services Help Desk
Room 300, FITE Administration Building
email: ithelpdesk@cn.edu | phone: 865-471-3506
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