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Director of Residence Life


Carson-Newman University invites qualified candidates to apply for the position of Director of Residence Life. Applications will be accepted and reviewed immediately, and they will conclude when the position is filled.

Carson-Newman is a leading Christian Liberal Arts institution, recently ranked Best Undergraduate Teaching in the South by U.S. News & World Report and received the President's Award for Community Service. Carson-Newman emphasizes academic excellence through innovative teaching, advising, mentoring of students, and service learning. The campus is located at the foothills of the Smoky Mountains and is surrounded by beautiful lakes. More information is available from the university website, www.cn.edu.

Time Requirements: Office hours are Monday-Friday 8:00am to 4:30pm. The Director will occasionally be on-call to respond to after-hours campus emergencies. This position also requires some work during evenings and weekends to provide staff training or to assist with university-wide events.

Summary Description: The Director of Residence Life provides leadership for all administrative and operational aspects of campus housing, including supervision of professional and student staff, assessment, budgeting, programming, emergency response, community standards, and occupancy management. The Director reports to the Senior Vice President for Student Affairs.

Functional Duties:

A. Housing Services

1. Selects, trains, and supervises four (4) Residence Life Coordinators, forty-nine (49) Resident Assistants, fifty (50) Desk Assistants, and Student Chaplains.
2. Creates, implements, and assesses campus-wide housing policies and residential student learning outcomes.
3. Creates and updates all residence life information, including management of the website.
4. Chairs the off-campus housing committee.
5. Monitors maintenance and renovation of residence halls, working closely with the Director of the Physical Plant.
6. Work collaboratively with Information Technology and the Director of Public Safety on the security systems within the residence halls.
7. Maintains accurate housing records, occupancy reports, incident records, etc.
8. Ensures proper billing for housing and food services, working closely with the Finance Office and Aramark Food Service.

B. Residence Life

1. Oversees programming and residential education, ensuring the support of the Wellness Model.
2. Provides other Residence Life programs to ensure a quality living and learning environment.
3. Maintains budget reports and monitors all transactions.
4. Supports new student, transfe,r and parent orientation.

C. Community Standards

1. Educates the university community regarding residence hall community standards
2. Updates and publishes The Guide to Residence Life.
3. Coordinates the adjudication process for violations of residential community standards.
4. Serves as a member of student conduct boards as necessary.
5. Oversees implementation and completion of sanctions related to residence hall policy violations.

D. Summer Programs

1. Oversees the housing process for summer students.
2. Selects, trains, and supervises summer RAs.
3. Monitors maintenance within residence halls.

E. Other Responsibilities

1. Coordinates and/or assist with special assignments and committees as designated by the Senior Vice President for Student Affairs.
2. Member of the university CARE team to support students with emotional, mental, and behavioral health concerns.
3. Prepares monthly departmental, incident, and occupancy reports to submit to the Senior Vice President for Student Affairs.
4. Serves as member of the Student Affairs Emergency On-Call Team as needed.
5. Participate in campus activities as designated.
6. Participates in regular staff meetings.

Supervisory Responsibilities: Selects, trains, and supervises four (4) Coordinators, forty-nine (49) Resident Assistants, and fifty (50) Desk Assistants. Collaborates with Campus Ministries to supervise student chaplains. Conducts yearly evaluations with professional staff.

Education: Master’s Degree in College Student Personnel, Higher Education Administration, Counseling or related field required.

Experience: Minimum two (2) years of professional housing experience required.

Required Skills: Colleague (Datatel), Excel, Word, and Outlook proficient. Excellent interpersonal communication skills. Customer service skills. Ability to tackle multiple tasks under strict deadlines.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift items and carry up to 50lbs between various campus buildings as needed. Contain a valid license to drive a motor vehicle.

General Information: This description is designed to describe the general nature of the job and is not intended to be an exhaustive list of all responsibilities, skills and duties. It is the responsibility of the supervisor for this position to formally outline in writing any performance expectations including specific duties for which the employee assigned to this position will be held accountable in terms of performance evaluation. The Director of Residence Life supports the mission of Student Affairs to create a learning environment conducive to holistic student growth.

Employee Expectations: The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the University and fellow employees.

Only complete application packets will be considered. A complete application packet will include a letter of interest, references, and resume. Please send the packet electronically to:

Email: staffrecruiting@cn.edu

Attn: Human Resources, Staff Recruiting
Carson-Newman University
Jefferson City, TN 37760


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